Find the Failed Part
Check accessible covers, risers, inlet and outlet parts, filters and dosing equipment. Symptoms alone do not identify the repair.
Check Water Entry
Leaking seals can let groundwater into the tank. Compare tank levels with recent rain and household use before recommending repeated pumping.
Repair or Replace
Localized fittings may be repairable. Shell damage, unsafe covers or failed compartments can call for a different solution.
Get Repair Approval
Submit the county repair application when required. The health department defines the approved repair; the owner arranges the contractor.
Prepare for the Visit
Share alarms, affected fixtures, power interruptions and past work. Keep covers secured and leave internal tank inspection to professionals.
Read our Winston-Salem septic sizing, materials and care guide.